Shipping policy

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SHIPPING POLICY

At AURIA, we carefully prepare each order before it begins its journey to you. Please review the information below regarding processing, shipping, and delivery.

Shipping Destination

AURIA currently ships to customers within the United States only.

Processing Time

Orders are processed within 3–5 business days after your order has been successfully placed and payment has been confirmed.

Business days do not include weekends or public holidays.

Estimated Shipping Time

After processing, estimated delivery time is 7–10 business days.

Please allow approximately 10–15 business days total from the date your order is placed for processing and delivery.

Delivery times are estimates and may occasionally be affected by carrier delays, severe weather, high-volume periods, or other circumstances outside our reasonable control.

Shipping Cost

We currently offer FREE Standard Shipping on all U.S. orders.

Order Tracking

Once tracking information becomes available, you will receive a shipping confirmation email containing your tracking details.

Tracking information may take some time to update after your order has been dispatched.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned or requires reshipment because an incorrect or incomplete address was provided, the customer may be responsible for the additional shipping cost.

If you notice an error in your shipping information, please contact us as soon as possible at info@wearauria.com. We cannot guarantee that changes can be made once an order has entered processing or has shipped.

Lost or Missing Packages

If your tracking information indicates an issue with delivery or you believe your package may be lost, please contact us at info@wearauria.com.

Our team will review the situation and, where appropriate, work with the shipping provider to investigate. Once the investigation is completed, we will provide an appropriate resolution based on the circumstances.

Contact Us

For questions regarding shipping or delivery, please contact:

AURIA
Email: info@wearauria.com
Website: www.wearauria.com