Payment Policy

At AURIA, we are committed to providing a secure and convenient checkout experience. This Payment Policy explains the payment methods, currency, payment processing, and security practices applicable to purchases made through www.wearauria.com.

Secure Payments

Payments made through AURIA are processed through secure payment systems provided by Shopify and supported payment providers.

Our website uses secure encrypted connections to help protect information transmitted during checkout.

While we take reasonable measures to provide a secure shopping experience, payment transactions may also be subject to the security practices, terms, and privacy policies of the applicable payment provider.

Accepted Payment Methods

AURIA currently accepts the following payment methods:

  • Visa
  • Mastercard
  • Apple Pay
  • Google Pay

The payment methods available to you may depend on your device, browser, location, and the options available at checkout.

The payment methods displayed during checkout represent the payment options currently available for your order.

Currency

All prices on AURIA are displayed and transactions are processed in U.S. dollars (USD) unless otherwise indicated at checkout.

Your bank, card issuer, or payment provider may apply its own fees or currency-conversion charges where applicable. These charges are determined by the payment provider and are not controlled by AURIA.

Payment Authorization

When you place an order, your selected payment method may be authorized or charged as part of completing your purchase.

You are responsible for providing accurate and complete billing and payment information and for ensuring that you are authorized to use the payment method submitted with your order.

If your payment cannot be authorized or processed, your order may not be completed.

Payment Security

AURIA's online store is powered by Shopify, and payments are processed through Shopify and/or supported payment providers.

Payment providers use security measures designed to protect payment information during transaction processing.

AURIA does not independently process customers' full payment-card information outside the payment systems provided through our e-commerce platform and payment providers.

Payment Issues

If your payment is declined or does not process successfully, please verify that:

  • Your payment information has been entered correctly.
  • Your billing information matches the information associated with your payment method.
  • Your payment method has sufficient funds or available credit.
  • Your bank or payment provider has authorized the transaction.

If you continue experiencing difficulty, you may need to contact your bank or payment provider.

You may also contact AURIA Customer Care at info@wearauria.com for assistance with an order or checkout concern.

Pricing Errors

We make reasonable efforts to ensure that product prices and promotional information displayed on our website are accurate.

If a material pricing or technical error affects an order, AURIA reserves the right, subject to applicable law, to correct the error or cancel the affected order.

If an affected order is cancelled after payment has been collected, the applicable amount will be refunded to the original payment method.

Refunds

Approved refunds are issued to the original payment method used for the purchase.

Once an eligible return has been received, inspected, and approved, AURIA will process the refund within 5–7 business days, in accordance with our Return & Refund Policy.

After we process a refund, your bank, card issuer, or payment provider may require additional time for the funds to appear in your account.

Privacy and Payment Information

We respect the privacy of our customers and handle personal information in accordance with our Privacy Policy.

Information may be disclosed to Shopify, payment processors, and other service providers where necessary to process transactions, prevent fraud, fulfill orders, and operate our Services.

For additional information about how AURIA collects, uses, and discloses personal information, please refer to our Privacy Policy.

Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes to our payment methods, checkout services, business practices, or applicable requirements.

The most current version will always be available on this page.

Contact Us

If you have questions regarding a payment, charge, refund, or checkout issue, please contact us:

AURIA
Website: www.wearauria.com
Email: info@wearauria.com

Customer Service Hours
Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: Closed

We aim to respond to customer inquiries within 24 hours.