Overview

Welcome to AURIA. The terms “we,” “us,” and “our” refer to AURIA.

AURIA operates this website and online store, including the information, content, features, tools, products, and services made available through it (collectively, the “Services”). Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.

These Terms of Service (“Terms”) explain the terms and conditions that apply when you access, browse, interact with, or purchase from our website.

Please read these Terms carefully before using our Services. They contain important information concerning your rights and responsibilities, including limitations of liability and warranty disclaimers.

By accessing or using our Services, including making a purchase, you agree to these Terms and the policies referenced within them. If you do not agree with these Terms, you should not access or use our Services.

Section 1 – Access and Accounts

By using our Services, you confirm that you are at least 18 years old or the legal age required to enter into a binding contract in your place of residence.

If you are under 18, you may use the Services only with the involvement and consent of a parent or legal guardian.

You are responsible for providing information that is accurate, current, and complete when using our Services or placing an order.

If you create a customer account, you are responsible for maintaining the confidentiality and security of your account credentials and for activity occurring through your account.

You may not sell, transfer, assign, or otherwise provide your account to another person without our authorization.

Section 2 – Our Products

We make reasonable efforts to display and describe our jewelry and other products as accurately as possible.

However, product appearance, including color, finish, texture, proportions, and other visual details, may appear slightly different depending on photography, lighting conditions, your device, display settings, and reasonable variations between individual products.

Product images are intended to provide a representation of the item and may not reproduce every detail exactly as it appears in person.

Product descriptions, availability, specifications, designs, pricing, and other product information may be updated or changed from time to time without prior notice.

We reserve the right to discontinue products or limit product quantities where reasonably necessary.

Nothing in this section limits any rights or remedies available to consumers under applicable law.

Section 3 – Orders

When you place an order through AURIA, you are submitting an offer to purchase the selected products.

Receiving an order confirmation does not necessarily mean that we have accepted your order in circumstances where additional payment, fraud, inventory, or order verification is required.

We reserve the right to refuse, limit, or cancel an order for legitimate reasons, including suspected fraud, unauthorized payment activity, pricing or listing errors, product availability issues, suspected unauthorized resale, or other circumstances that reasonably prevent us from fulfilling the order.

If we cancel an order after payment has been successfully collected, any applicable refund will be issued to the original payment method.

Please review your order carefully before submitting it, including the products selected, quantities, shipping address, and contact information.

Purchases made through AURIA are intended for personal or household use and not for unauthorized commercial resale.

Returns, refunds, and cancellations are subject to our Return & Refund Policy and Cancellation Policy.

Section 4 – Pricing and Billing

Unless otherwise stated, prices displayed on our website are shown in U.S. dollars (USD).

Prices, promotions, discounts, and product availability may change without prior notice.

The price applicable to your purchase will generally be the price displayed at checkout when your order is submitted, subject to correction of obvious pricing or technical errors.

Promotional offers may be subject to additional terms. Where specific promotional terms conflict with these general Terms regarding that promotion, the specific promotional terms will apply.

You agree to provide current, complete, and accurate billing, payment, shipping, and account information when making a purchase.

You represent that you are authorized to use the payment method provided for your purchase.

Payments are subject to our Payment Policy and the terms of the applicable payment provider.

Section 5 – Shipping and Delivery

AURIA currently ships within the United States.

Processing and delivery times displayed on our website are estimates and are not guaranteed delivery dates.

Delivery may occasionally be affected by carrier delays, severe weather, public holidays, high shipping volumes, or other unforeseen circumstances outside our reasonable control.

Customers are responsible for providing accurate and complete delivery information.

Address changes may only be requested while an order is still being processed and cannot be guaranteed after an order has been dispatched.

For processing times, estimated delivery times, tracking, lost packages, failed deliveries, and other shipping information, please refer to our Shipping Policy.

Section 6 – Intellectual Property

The AURIA website and its content—including our brand name, logos, text, graphics, photographs, product imagery, videos, website design, arrangement, and other original materials—are owned by or licensed to AURIA and are protected by applicable intellectual property laws.

You may access and use our website for your personal, non-commercial use.

Unless expressly permitted by us or applicable law, you may not reproduce, copy, modify, distribute, republish, display, sell, exploit, or create derivative works from our protected website content without prior written permission.

Third-party trademarks, service marks, logos, and other intellectual property appearing through the Services remain the property of their respective owners.

Nothing in these Terms grants you ownership of or a license to use AURIA's intellectual property except as expressly stated.

Section 7 – Third-Party Tools and Services

Our website may provide access to features, applications, payment services, tracking services, or other tools supplied by third parties.

Some third-party services operate independently of AURIA and may be subject to their own terms and privacy practices.

To the extent permitted by applicable law, we are not responsible for the operation, availability, content, or practices of independent third-party services.

You should review the applicable terms and policies before using a third-party service.

We may introduce, modify, or discontinue features and third-party integrations from time to time.

Section 8 – Third-Party Links

Our Services may contain links to websites or resources operated by third parties.

A link does not necessarily mean that AURIA endorses or controls the third-party website, its content, products, or services.

We are not responsible for the content, accuracy, security, availability, or practices of independent third-party websites.

If you choose to visit or transact with a third-party website, you should review its terms, policies, and practices before proceeding.

Section 9 – Relationship with Shopify

Our online store is powered by Shopify, which provides the e-commerce technology that enables us to offer the Services.

Purchases made through our store are transactions between you and AURIA, not Shopify.

Shopify may process certain information in connection with providing its platform and related services. Information concerning the handling of personal information is addressed further in our Privacy Policy and applicable Shopify privacy documentation.

Section 10 – Privacy

Personal information collected through our Services is handled in accordance with our Privacy Policy.

Our website and store may rely on Shopify and other service providers to process information necessary to operate our store, process transactions, provide website functionality, fulfill orders, prevent fraud, and provide related services.

Please review our Privacy Policy for further information regarding how personal information is collected, used, disclosed, and otherwise handled.

Section 11 – Reviews, Feedback and Customer Content

If you voluntarily submit a review, photograph, comment, suggestion, testimonial, feedback, or other content to AURIA, you confirm that you have the necessary rights to provide that content.

You grant AURIA a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and publish that content for purposes reasonably connected with operating, improving, and promoting AURIA and our Services, subject to applicable law.

You remain responsible for content you submit.

Customer-submitted content must not infringe another person's intellectual property, privacy, publicity, or other legal rights and must not contain unlawful, abusive, misleading, obscene, defamatory, or malicious material.

We reserve the right, but are not obligated, to moderate or remove content that violates these Terms or applicable law.

If compensation or another incentive was provided in connection with a review or other submission, any legally required disclosure must be made.

Section 12 – Errors, Inaccuracies and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, technical errors, or omissions relating to matters such as product descriptions, pricing, promotions, availability, shipping information, or delivery estimates.

We reserve the right to correct errors or inaccuracies and update information when reasonably necessary.

Where permitted by applicable law, we may cancel an affected order if a material pricing, product, inventory, or technical error prevents us from fulfilling the transaction as represented.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded to the original payment method.

Section 13 – Prohibited Uses

You may use the AURIA website and Services only for lawful purposes.

You must not use the Services to violate applicable laws or regulations; infringe intellectual property or other legal rights; transmit malware, viruses, or harmful code; engage in fraud or deceptive conduct; impersonate another person or organization; collect personal information about others without authorization; interfere with website security or functionality; scrape, crawl, or access the Services through unauthorized automated means; send spam or malicious communications; or otherwise misuse the Services.

You may not reproduce, resell, or commercially exploit any part of the Services except as expressly authorized by AURIA.

We reserve the right to restrict or terminate access to the Services where we reasonably determine that these Terms have been violated.

Section 14 – Termination

We may suspend or terminate access to all or part of our Services where reasonably necessary, including where a user violates these Terms, engages in fraudulent or unlawful activity, threatens the security or operation of our Services, or misuses our website.

Termination does not affect rights or obligations that arose before termination.

Provisions that by their nature should continue after termination—including provisions concerning intellectual property, liability, indemnification, and dispute-related matters—will continue to apply to the extent permitted by law.

Section 15 – Disclaimer of Warranties

We aim to provide accurate and reliable Services, but we cannot guarantee that our website will always be uninterrupted, error-free, completely secure, or available at all times.

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis, except for warranties or protections that cannot legally be excluded.

Nothing in these Terms excludes, restricts, or modifies any warranty, right, or remedy that cannot lawfully be excluded or limited under applicable consumer protection law.